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| TDOK2056 | Communication Skills | 2+0+0 | ECTS:3 | | Year / Semester | Spring Semester | | Level of Course | Short Cycle | | Status | Elective | | Department | DEPARTMENT of MEDICAL SERVICES and TECHNIQUES | | Prerequisites and co-requisites | None | | Mode of Delivery | | | Contact Hours | 14 weeks - 2 hours of lectures per week | | Lecturer | Öğr. Gör. Dr Şahi Nur KALKIŞIM | | Co-Lecturer | | | Language of instruction | Turkish | | Professional practise ( internship ) | None | | | | The aim of the course: | | The aim of this course is; In order to understand the importance of communication in human relations, to develop self-awareness and to gain verbal and non-verbal communication skills. To teach people about interpersonal communication processes, communication conflicts, problem-solving skills, to explain culture and communication interaction, and to gain the ability to realize the impact of psycho-linguistic structures and empathic thinking on social and professional life. |
| Learning Outcomes | CTPO | TOA | | Upon successful completion of the course, the students will be able to : | | | | LO - 1 : | Able to demonstrate appropriate communication skills by realizing the impact of self-awareness, body language and empathic approach on social and professional life during the communication process. | 6,13 | 1, | | LO - 2 : | Can apply coping strategies in conflicts using effective communication skills.
| 6,13 | 1, | | CTPO : Contribution to programme outcomes, TOA :Type of assessment (1: written exam, 2: Oral exam, 3: Homework assignment, 4: Laboratory exercise/exam, 5: Seminar / presentation, 6: Term paper), LO : Learning Outcome | | |
| Definition of the Concept of Communication, Communication Model, Communication Elements and Features, Communication Process, Elements in the Communication Process, Types of Communication, Interpersonal Communication, Verbal and Non-Verbal Communication, Body Language, Elements of Organizational Communication, Mass Communication, Effective Communication Techniques, Empathetic Communication, Listening Skills and Feedback, Persuasion Methods in Communication, Factors That Prevent and Facilitate Interpersonal Communication, Communication Obstacles, Communication Conflicts and Their Prevention, The Role and Use of Emotions in Communication, Application of Healthy Communication Skills and Techniques with Patients and Patient Relatives. |
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| Course Syllabus | | Week | Subject | Related Notes / Files | | Week 1 | Definition of the Concept of Communication, Communication Model, Communication Elements and Features | | | Week 2 | Communication Process, Elements Involved in the Communication Process | | | Week 3 | Types of Communication, Interpersonal Communication, Verbal and Non-Verbal Communication | | | Week 4 | Body Language and Non-verbal Communication | | | Week 5 | Elements of Organizational Communication, Mass Communication | | | Week 6 | Effective Communication Techniques, Empathic Communication | | | Week 7 | Listening Skills and Feedback
| | | Week 8 | Persuasion Methods in Communication | | | Week 9 | Midterm Exam | | | Week 10 | Factors That Prevent and Facilitate Interpersonal Communication | | | Week 11 | Communication Conflicts and Their Prevention
| | | Week 12 | The Role and Use of Emotions in Communication | | | Week 13 | Application of Healthy Communication Skills and Techniques with Patients and Their Relatives | | | Week 14 | Application of Healthy Communication Skills and Techniques with Patients and Their Relatives | | | Week 15 | Improving Sign Language Skills | | | Week 16 | Final Exam | | | |
| 1 | Gürdal, D. 2008; Genel ve Teknik İletişim, Murathan Yayınları, Trabzon.
| | | 2 | Demirel, Y. 2016; Sağlık Hizmetlerinde Sağlıklı İletişim, Akademisyen Kitabevi, Ankara.
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| 1 | Dökmen, Ü. 2008; İletişim Çatışmaları ve Empati, Remzi Kitabevi, İstanbul.
| | | 2 | Cüceloğlu, D. 2019; İnsan İnsana, Remzi Kitabevi, İstanbul. | | | |
| Method of Assessment | | Type of assessment | Week No | Date | Duration (hours) | Weight (%) | | Mid-term exam | 9 | 00/00/2024 | 1 | 50 | | End-of-term exam | 16 | 00/00/2024 | 1 | 50 | | |
| Student Work Load and its Distribution | | Type of work | Duration (hours pw) | No of weeks / Number of activity | Hours in total per term | | Yüz yüze eğitim | 2 | 14 | 28 | | Sınıf dışı çalışma | 2 | 14 | 28 | | Arasınav için hazırlık | 4 | 2 | 8 | | Arasınav | 1 | 1 | 1 | | Dönem sonu sınavı için hazırlık | 6 | 3 | 18 | | Dönem sonu sınavı | 1 | 1 | 1 | | Total work load | | | 84 |
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