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| MDM3018 | Quality Management and Productivity | 2+0+0 | ECTS:4 | | Year / Semester | Spring Semester | | Level of Course | First Cycle | | Status | Elective | | Department | DEPARTMENT of MINING ENGINEERING | | Prerequisites and co-requisites | None | | Mode of Delivery | Face to face | | Contact Hours | 14 weeks - 2 hours of lectures per week | | Lecturer | Prof. Dr. Ali Osman YILMAZ | | Co-Lecturer | | | Language of instruction | Turkish | | Professional practise ( internship ) | None | | | | The aim of the course: | | To enable students to be able to use principles of total quality management and techniques of productivity increasing in their future works. |
| Learning Outcomes | CTPO | TOA | | Upon successful completion of the course, the students will be able to : | | | | LO - 1 : | have knowledge about the importance and advantage of quality | 7,9,14 | 1 | | LO - 2 : | make evaluation on quality cost | 7,9,14 | 1 | | LO - 3 : | use principles of total quality management | 7,9,14 | 1 | | LO - 4 : | use productivity increasing techniques | 7,9,14 | 1 | | CTPO : Contribution to programme outcomes, TOA :Type of assessment (1: written exam, 2: Oral exam, 3: Homework assignment, 4: Laboratory exercise/exam, 5: Seminar / presentation, 6: Term paper), LO : Learning Outcome | | |
| Defination of "Quality", Quality Benefits, Quality Cost, Principles of Total Quality Management, Customer Focus, Leadership, Engagement of People, Improvement, Process Approach, Evidence-Based Decision Making, Relationship Management, Productivity Increasing Techniques |
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| Course Syllabus | | Week | Subject | Related Notes / Files | | Week 1 | Introduction to Course | | | Week 2 | Defination of "Quality" | | | Week 3 | Quality Benefits | | | Week 4 | Quality Cost | | | Week 5 | Total Quality Management and Its Principles | | | Week 6 | Leadership | | | Week 7 | Improvement | | | Week 8 | Mid Term Exam | | | Week 9 | Process Approach | | | Week 10 | Customer Focus | | | Week 11 | Engagement of People | | | Week 12 | Evidence-Based Decision Making, | | | Week 13 | Relationship Management | | | Week 14 | Productivity and Increasing Techniques | | | Week 15 | Final Exam | | | |
| 1 | Öğretim Üyesi Ders Notları | | | |
| 1 | Özveren, Mina. 2000; Toplam kalite yönetimi temel kavramlar ve uygulamalar, Alfa basım yayın dağıtım Ltd. Şti., İstanbul. | | | |
| Method of Assessment | | Type of assessment | Week No | Date | Duration (hours) | Weight (%) | | Mid-term exam | 8 | | | 50 | | End-of-term exam | 15 | | | 50 | | |
| Student Work Load and its Distribution | | Type of work | Duration (hours pw) | No of weeks / Number of activity | Hours in total per term | | Yüz yüze eğitim | 2 | 13 | 26 | | Arasınav için hazırlık | 1 | 7 | 7 | | Arasınav | 1 | 1 | 1 | | Dönem sonu sınavı için hazırlık | 1 | 6 | 6 | | Dönem sonu sınavı | 1 | 1 | 1 | | Total work load | | | 41 |
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