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| MTUR2014 | Professional English-II | 4+0+0 | ECTS:4 | | Year / Semester | Spring Semester | | Level of Course | Short Cycle | | Status | Compulsory | | Department | DEPARTMENT of HOTEL, RESTAURANT and CATERING SERVICES | | Prerequisites and co-requisites | None | | Mode of Delivery | Face to face | | Contact Hours | 14 weeks - 4 hours of lectures per week | | Lecturer | Öğr. Gör. Dr Altan ÇETİN | | Co-Lecturer | Lec. Engin Ahmet Muhsir, Lec. Murat Koçhan | | Language of instruction | Turkish | | Professional practise ( internship ) | None | | | | The aim of the course: | | The course aimed to gain that proficiency in foreign languages to provide guests with the provision of information |
| Learning Outcomes | CTPO | TOA | | Upon successful completion of the course, the students will be able to : | | | | LO - 1 : | Provide information to guests about accommodation facilities | 1,3,6,7 | 1,6 | | LO - 2 : | Provide information to guests about the environment | 1,3,6,7 | 1,6 | | CTPO : Contribution to programme outcomes, TOA :Type of assessment (1: written exam, 2: Oral exam, 3: Homework assignment, 4: Laboratory exercise/exam, 5: Seminar / presentation, 6: Term paper), LO : Learning Outcome | | |
| A. MAKING INFORMATION ABOUT HOTEL SERVICES
1. Booking procedures
2. Entry procedures
3. Output operations
4. Food and beverage operations
5. Housekeeping operations
B. INFORMATION ON MAKING SUPPORT SERVICES
1. Animation services
2. Transfer services
3. Health services
4. Health club services
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| Course Syllabus | | Week | Subject | Related Notes / Files | | Week 1 | Booking procedures | | | Week 2 | Entry Procedures / Output operations | | | Week 3 | Food and beverage operations | | | Week 4 | Housekeeping operations | | | Week 5 | Animation services | | | Week 6 | Transfer services | | | Week 7 | Health services | | | Week 8 | Natural beauty of the region | | | Week 9 | I. Midterm exam | | | Week 10 | Historic places in the region | | | Week 11 | Shopping malls in the region | | | Week 12 | Shopping malls in the region | | | Week 13 | Region's transportation facilities | | | Week 14 | Recreational areas in the region | | | Week 15 | Recreational areas in the region | | | Week 16 | Final exam | | | |
| 1 | Wajnryb, Ruth. 2008, Travel and Tourism, Nüans Publishing | | | |
| Method of Assessment | | Type of assessment | Week No | Date | Duration (hours) | Weight (%) | | Mid-term exam | 9 | 23/03/2018 | 1 | 50 | | End-of-term exam | 16 | 27/05/2018 | 1 | 50 | | |
| Student Work Load and its Distribution | | Type of work | Duration (hours pw) | No of weeks / Number of activity | Hours in total per term | | Yüz yüze eğitim | 4 | 14 | 56 | | Arasınav için hazırlık | 12 | 1 | 12 | | Arasınav | 1 | 1 | 1 | | Ödev | 10 | 1 | 10 | | Dönem sonu sınavı için hazırlık | 20 | 1 | 20 | | Dönem sonu sınavı | 1 | 1 | 1 | | Total work load | | | 100 |
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