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| MTUR2000 | Human Resources Management | 2+0+0 | ECTS:3 | | Year / Semester | Spring Semester | | Level of Course | Short Cycle | | Status | Compulsory | | Department | DEPARTMENT of HOTEL, RESTAURANT and CATERING SERVICES | | Prerequisites and co-requisites | None | | Mode of Delivery | | | Contact Hours | 14 weeks - 2 hours of lectures per week | | Lecturer | Öğr. Gör. Dr Gülsüm DEMİR KAYA | | Co-Lecturer | | | Language of instruction | Turkish | | Professional practise ( internship ) | None | | | | The aim of the course: | | This course is aimed to gain competencies related to managing human resources. |
| Learning Outcomes | CTPO | TOA | | Upon successful completion of the course, the students will be able to : | | | | LO - 1 : | Make human resources planning. | 3,4,6 | 1,6 | | LO - 2 : | Ensure job satisfaction. | 3,4,6 | 1,6 | | LO - 3 : | Carry out activities related to professional development. | 3,4,6 | 1,6 | | CTPO : Contribution to programme outcomes, TOA :Type of assessment (1: written exam, 2: Oral exam, 3: Homework assignment, 4: Laboratory exercise/exam, 5: Seminar / presentation, 6: Term paper), LO : Learning Outcome | | |
| A. Making Daily Schedule
1. Room status reports
a. Daily
b. Weekly
c. Monthly
2. Work schedule to be considered the preparation of
a. According to guests
Average characteristics of
Input and output clocks density
b. Than employees who
Number of Employee
Employee claims
Employee qualifications
Employee compliance
B. Provide work discipline
1. Business Law
a. Recruitment
b. Termination of employment
c. Allow the right to
d. Fees
2. Business rules
a. Opening hours
b. Arriving late to work
c. Uniform
d. Relationships with guests
e. Business sales policy
3. Evaluation criteria
a. Polls
b. Exams
c. Face-to-face interview
4. Awards
5. Fines |
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| Course Syllabus | | Week | Subject | Related Notes / Files | | Week 1 | Room Status Reports | | | Week 2 | Preparation of Work Schedule Cautions
| | | Week 3 | Business Law
| | | Week 4 | Business Rules | | | Week 5 | Evaluation Criteria
| | | Week 6 | Study Cautions Media Processing | | | Week 7 | Co-ordination of ast-parent | | | Week 8 | Reporting Methods | | | Week 9 | I. Midterm exam | | | Week 10 | Motivation
| | | Week 11 | Total Quality | | | Week 12 | Strategic Plan | | | Week 13 | Strategic Plan | | | Week 14 | Domestic and Foreign Print Resources | | | Week 15 | Professional Organizations
In-service Training | | | Week 16 | Final exam | | | |
| 1 | Akoğlan Kozak, Meryem, (2016). Otel İşletmelerinde İnsan Kaynakları Yönetimi ve Örnek Olaylar, Detay Yayıncılık, İstanbul. | | | |
| Method of Assessment | | Type of assessment | Week No | Date | Duration (hours) | Weight (%) | | Mid-term exam | 9 | | 1 | 50 | | End-of-term exam | 16 | | 1 | 50 | | |
| Student Work Load and its Distribution | | Type of work | Duration (hours pw) | No of weeks / Number of activity | Hours in total per term | | Yüz yüze eğitim | 2 | 14 | 28 | | Arasınav için hazırlık | 15 | 1 | 15 | | Arasınav | 1 | 1 | 1 | | Ödev | 15 | 1 | 15 | | Dönem sonu sınavı için hazırlık | 20 | 1 | 20 | | Dönem sonu sınavı | 1 | 1 | 1 | | Total work load | | | 80 |
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