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| MTUR2015 | AUTOMATION SYSTEMS IN HOTEL OPERATIONS | 2+4+0 | ECTS:5 | | Year / Semester | Fall Semester | | Level of Course | Short Cycle | | Status | Compulsory | | Department | DEPARTMENT of HOTEL, RESTAURANT and CATERING SERVICES | | Prerequisites and co-requisites | None | | Mode of Delivery | | | Contact Hours | 14 weeks - 2 hours of lectures and 4 hours of practicals per week | | Lecturer | Öğretim Görevlisi Murat KOÇHAN | | Co-Lecturer | Lec. Murat KOÇHAN LEC. Sezgin KÖSE | | Language of instruction | Turkish | | Professional practise ( internship ) | None | | | | The aim of the course: | | Stay this course, using the automation program aimed to gain the competency related to the process of making accommodations. |
| Learning Outcomes | CTPO | TOA | | Upon successful completion of the course, the students will be able to : | | | | LO - 1 : | Do system transactions. | 3,4,5,6 | 1,4, | | LO - 2 : | Make accommodation transactions. | 3,4,5,6 | 1,4, | | LO - 3 : | Get the front desk documents related to | 3,4,5,6 | 1,4, | | LO - 4 : | Receive other departments relevant documents | 3,4,5,6 | 1,4, | | CTPO : Contribution to programme outcomes, TOA :Type of assessment (1: written exam, 2: Oral exam, 3: Homework assignment, 4: Laboratory exercise/exam, 5: Seminar / presentation, 6: Term paper), LO : Learning Outcome | | |
| A. Standard Keys
1. To use F keys
2. Ctrl, Shift, (+) plus the keys to use with the f keys
B. System information
1. To know information about the system
2. The system to log in
3. Make the system output
4. Password change
5. Agency to make
C. Front Office Program Applications in Hospitality Businesses |
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| Course Syllabus | | Week | Subject | Related Notes / Files | | Week 1 | Information about the system | | | Week 2 | Input-Output System, and Change | | | Week 3 | Front Office Operations | | | Week 4 | Rooms Operations | | | Week 5 | Pre-Cash Transactions
| | | Week 6 | Reporting Procedures | | | Week 7 | Input-Output And Night Operations Documents | | | Week 8 | Documents Related to the Department of Food and Beverage | | | Week 9 | I. Midterm exam | | | Week 10 | Documents Related to Housekeeping Department | | | Week 11 | Get Documents Related to the Department of Financial and Administrative Affairs
To Get Documents Related Technical Service Department | | | Week 12 | II. Midterm exam | | | Week 13 | To Get Documents Related Technical Service Department | | | Week 14 | To Get Documents Related to Sales and Marketing Department | | | Week 15 | To Review Documents Related to the Security Department | | | Week 16 | Final exam | | | |
| 1 | Zengin, Burhanettin. Demirtaş, Nihat. Batman, Osman. Mete, Ömer Lütfi. Yıldırgan, Recep. Demirkol, Şehnaz. 2006; Konaklama İşletmelerinde Önbüro Yönetimi ve Önbüro Otomasyon Sistemleri, Değişim Yayınları, İstanbul | | | |
| Method of Assessment | | Type of assessment | Week No | Date | Duration (hours) | Weight (%) | | Mid-term exam | 9 | | 30 dk | 25 | | Quiz | 12 | | 30 dk | 25 | | End-of-term exam | 16 | | 1 | 50 | | |
| Student Work Load and its Distribution | | Type of work | Duration (hours pw) | No of weeks / Number of activity | Hours in total per term | | Yüz yüze eğitim | 6 | 14 | 84 | | Sınıf dışı çalışma | 0 | 0 | 0 | | Laboratuar çalışması | 6 | 8 | 48 | | Arasınav için hazırlık | 0 | 0 | 0 | | Arasınav | 1 | 1 | 1 | | Uygulama | 1 | 1 | 1 | | Klinik Uygulama | 0 | 0 | 0 | | Ödev | 0 | 0 | 0 | | Proje | 0 | 0 | 0 | | Kısa sınav | 0 | 0 | 0 | | Dönem sonu sınavı için hazırlık | 0 | 0 | 0 | | Dönem sonu sınavı | 1 | 1 | 1 | | Diğer 1 | 0 | 0 | 0 | | Diğer 2 | 0 | 0 | 0 | | Total work load | | | 135 |
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