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| INGO1003 | Effective Communication Skills | 3+0+0 | ECTS:3 | | Year / Semester | Fall Semester | | Level of Course | First Cycle | | Status | Compulsory | | Department | DEPARTMENT OF FOREIGN LANGUAGE | | Prerequisites and co-requisites | None | | Mode of Delivery | Face to face | | Contact Hours | 14 weeks - 3 hours of lectures per week | | Lecturer | -- | | Co-Lecturer | | | Language of instruction | | | Professional practise ( internship ) | None | | | | The aim of the course: | | The aims of this course are to develop skills in interpersonal and group communication, nonverbal communication, effective listening, critical thinking and reflection, and small group and public speaking. |
| Learning Outcomes | CTPO | TOA | | Upon successful completion of the course, the students will be able to : | | | | CTPO : Contribution to programme outcomes, TOA :Type of assessment (1: written exam, 2: Oral exam, 3: Homework assignment, 4: Laboratory exercise/exam, 5: Seminar / presentation, 6: Term paper), LO : Learning Outcome | | |
| The elements, characteristics, and processes of verbal communication will be discussed, including the importance of verbal communication; eye contact, gesturing and body language; structuring a message for effectiveness; clarity and accuracy of speech; use of appropriate language for the context and audience; and use of nonverbal communication to support a verbal message. Topics such as interpersonal communication, as well as public speaking and presentation skills, will also be explored.
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| Course Syllabus | | Week | Subject | Related Notes / Files | | Week 1 | Course overview and introduction: What is communication? Definition and components of communication and why effective communication is important for teachers.
| | | Week 2 | Factors that affect the communication process
| | | Week 3 | Obstacles to effective communication | | | Week 4 | 5 essential listening skills | | | Week 5 | The active listening process- in-class presentations | | | Week 6 | Non-verbal communication | | | Week 7 | Non-verbal communication continued | | | Week 8 | Midterm exam: in-class oral presentations; take-home video project | | | Week 9 | Framing a message for effective communication | | | Week 10 | Understanding and responding to an audience | | | Week 11 | The five styles of communication: Aggressive, assertive, passive-aggressive, submissive and manipulative | | | Week 12 | Strategies for interacting with multiple personality types | | | Week 13 | Problem-solving through effective communication and handling interpersonal conflict | | | Week 14 | Handling interpersonal conflict- in-class presentations | | | Week 15 | Course review and closure
| | | Week 16 | Final exam: in-class oral presentations; take-home video project. | | | |
| Method of Assessment | | Type of assessment | Week No | Date | Duration (hours) | Weight (%) | | | | | | | | |
| Student Work Load and its Distribution | | Type of work | Duration (hours pw) | No of weeks / Number of activity | Hours in total per term | | | | | |
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