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AGAZ1006 | Communication lesson | 2+0+0 | ECTS:3 | Year / Semester | Spring Semester | Level of Course | Short Cycle | Status | Elective | Department | DEPARTMENT of ELECTRICITY and ENERGY | Prerequisites and co-requisites | None | Mode of Delivery | | Contact Hours | 14 weeks - 2 hours of lectures per week | Lecturer | Öğr. Gör. Yakup HEYAL | Co-Lecturer | | Language of instruction | Turkish | Professional practise ( internship ) | None | | The aim of the course: | With this course to the student, verbal, non-verbal, written, formal, non-formal and the organization between the inside and the outside communication will be gain competencies. |
Learning Outcomes | CTPO | TOA | Upon successful completion of the course, the students will be able to : | | | LO - 1 : | Communicate personal. | 7,8,10 | 1, | LO - 2 : | Communicate organizational. | 7,8,10 | 1, | LO - 3 : | Describe the definition and historical development of communication. | 7,8,10 | 1, | LO - 4 : | Oral communication can disrupt the barriers. | 7,8,10 | 1, | LO - 5 : | It can analyze communication processes and types. | 7,8,10 | 1, | LO - 6 : | Evaluate communication items and properties. | 7,8,10 | 1, | CTPO : Contribution to programme outcomes, TOA :Type of assessment (1: written exam, 2: Oral exam, 3: Homework assignment, 4: Laboratory exercise/exam, 5: Seminar / presentation, 6: Term paper), LO : Learning Outcome | |
Oral communication Written communication Non-verbal communication Formal (Formal) communication Non-Formal (informal) communication Outside of organization communication |
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Course Syllabus | Week | Subject | Related Notes / Files | Week 1 | COMMUNICATION The concept of communication Definition Communication process and types Contact elements and features Communication barriers
| | Week 2 | Verbal communication Oral communication techniques Oral Communication rules Used tools at oral communication * Face to face communication * Telephone Communication * Video and voice communication Effective speech Voice intonation, stress Using language correctly | | Week 3 | WRITTEN COMMUNICATION Description Written communication techniques Written Communication rules | | Week 4 | Used tools at written communication The report, report preparation techniques E-mail communication Communication with the network within the organization | | Week 5 | Communication by fax Communication within the organization forms Using writing language correctly | | Week 6 | NON-VERBAL COMMUNICATION Body's language and the effects Head movements's meanings Eye contact and the importance of it Gestures and facial expressions Stance | | Week 7 | Use of Distance Seat Hands Feet Clothing (symbolic communication) Personal Image | | Week 8 | FORMAL COMMUNICATION Basic Concepts Communication in the Organization Organization Contact Hierarchy and statements Establishment of Communication Infrastructure Study team Factors Affecting Communication in Organization | | Week 9 | Midterm exam | | Week 10 | Formal Communication Types Vertical -Lowers Incoming Messages (suggestions, requests, demands) -Tops Incoming Messages (orders / instructions, directives) Horizontal -Units Incoming Messages (suggestions, requests, demands, orders, instructions) Cross | | Week 11 | Formal Communication Tools (meetings, tele-conferencing, e-mail, telephone, intranet, written reports, forms, etc.). Message Tracking | | Week 12 | NON-FORMAL COMMUNICATION Basic Concepts Factors Influencing Non-Formal Communications: Organizational Culture and Climate - Group Behavior Organizational Policies Organizational Hierarchy Job and Task Descriptions Leadership | | Week 13 | Communication Methods (oral, written, nonverbal) Formal Communication Types and Tools (vertical, horizontal, diagonal) Message Tracking | | Week 14 | NON-ORGANIZATION COMMUNICATION Basic Concepts Non-Organizational target group Customers Merchants, Traders Competitors Government Trade unions etc. Factors Affecting Organizational with non-communication target group: Organizational Culture and Climate -Group Behavior Organizational Politics, Organizational Hierarchy Job and Duty descriptions , Leadership | | Week 15 | Communication Methods (oral, written, nonverbal) Formal Communication Types and Tools (Vertical, Horizontal, Diagonal) Message Tracking Legislation | | Week 16 | Final exam | | |
1 | Hasan KIRMIZI, 2003, Genel ve Teknik İletişim, Dilara Yayınevi, Trabzon | | |
1 | Mckay, Matthew, Fenning, Patrick ve Davis, Martha, 2006, İletişim Becerileri, Hyb Yayınları, İstanbul | | |
Method of Assessment | Type of assessment | Week No | Date | Duration (hours) | Weight (%) | Mid-term exam | 9 | 15.04.2024 | 1 | 50 | End-of-term exam | 16 | 03.06.2024 | 1 | 50 | |
Student Work Load and its Distribution | Type of work | Duration (hours pw) | No of weeks / Number of activity | Hours in total per term | Yüz yüze eğitim | 2 | 14 | 28 | Sınıf dışı çalışma | 2 | 14 | 28 | Arasınav için hazırlık | 2 | 2 | 4 | Arasınav | 1 | 1 | 1 | Uygulama | 2 | 12 | 24 | Dönem sonu sınavı için hazırlık | 2 | 2 | 4 | Dönem sonu sınavı | 1 | 1 | 1 | Total work load | | | 90 |
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