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| HEM3027 | Occupational Communication | 2+0+0 | ECTS:2 | | Year / Semester | Fall Semester | | Level of Course | First Cycle | | Status | Compulsory | | Department | DEPARTMENT of NURSING | | Prerequisites and co-requisites | None | | Mode of Delivery | Face to face, Group study | | Contact Hours | 14 weeks - 2 hours of lectures per week | | Lecturer | Dr. Öğr. Üyesi Yeter KURT | | Co-Lecturer | RESEARCH ASSISTANT Yeter KURT, | | Language of instruction | Turkish | | Professional practise ( internship ) | None | | | | The aim of the course: | | Applying helpful communication skills in patient-nurse relations, creating effective solution strategies for conflicts in patient-nurse relations, gaining the ability to learn and apply communication techniques used in special health related situations |
| Learning Outcomes | CTPO | TOA | | Upon successful completion of the course, the students will be able to : | | | | LO - 1 : | Define the basic characteristics of the patient-nurse relationship and express its importance in its own words | 16 | 1,3 | | LO - 2 : | While using the communication skills in patient-nurse relationships; it prevents communication from approaching approaches. | 16 | 1,3 | | LO - 3 : | Explain the reasons of conflict in the profession and solution suggestions | 16 | 1,3 | | LO - 4 : | Knows the approaches preventing the communication in the patient-nurse relationship in special / problematic situations | 16 | 1,3 | | LO - 5 : | Use appropriate communication techniques to interview the patient and consult the patient | 16 | 1,3 | | CTPO : Contribution to programme outcomes, TOA :Type of assessment (1: written exam, 2: Oral exam, 3: Homework assignment, 4: Laboratory exercise/exam, 5: Seminar / presentation, 6: Term paper), LO : Learning Outcome | | |
| Basic concepts about communication, communication techniques, factors affecting communication, 4 basic concepts of nursing (human, environment, health / disease, nurse), nursing staff relations and professional communication, therapeutic techniques in professional communication and approaches that prevent professional communication, communication in special cases |
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| Course Syllabus | | Week | Subject | Related Notes / Files | | Week 1 | Communication definition, systems involved in communication | | | Week 2 | Verbal and nonverbal communication, factors affecting communication (Feedback, I language, Perception, Prejudice, Listening, Values, Culture, Roles, Self-awareness, Awareness, Self-realization, Self-concept, Empathy) | | | Week 3 | Effective communication and communication barriers | | | Week 4 | Communication models in nursing
Health / disease-human-environment-nursing relationship | | | Week 5 | Communication with nurse-patient / patient relatives and family
In-team communication
| | | Week 6 | Communication with nurse-patient / patient relatives and family
In-team communication
| | | Week 7 | Non-oral techniques in communication with nurse-patient / patient relatives and family
Non-therapeutic techniques in intra-team communication
| | | Week 8 | Communication with the hospitalized individual
Communication with patient refusing treatment
Communication with the patient asking for a specific question
? Communication with patients who want privacy
| | | Week 9 | midterm exam
| | | Week 10 | Communication with patient silent - communication with the patient who is constantly speaking
Continuous requests and contact with the patient
? Communication with patients with sexual behaviors
? Communication with the crying patient
| | | Week 11 | Communication with the patient with pain
Communication with an anxiety patient
Approach and communication to the individual living in crisis
Coping with anger and approaching the angry patient -communication with the aggressive individual
| | | Week 12 | Communication with patient with hearing-vision problem
Communication with unconscious patients
Communication with the elder and children
| | | Week 13 | Communication with the patient in death (terminal period)
Giving bad news
| | | Week 14 | Communication with the patient with the delusion
Communication with the patient with hallucinations (hallucinations)
| | | Week 15 | Consultation with the patient and the techniques used in the interview | | | Week 16 | Final exam | | | |
| Method of Assessment | | Type of assessment | Week No | Date | Duration (hours) | Weight (%) | | Mid-term exam | 9 | 13.11.2019 | 30 | 50 | | End-of-term exam | 16 | 02.01.2020 | 40 | 50 | | |
| Student Work Load and its Distribution | | Type of work | Duration (hours pw) | No of weeks / Number of activity | Hours in total per term | | Yüz yüze eğitim | 2 | 14 | 28 | | Sınıf dışı çalışma | 2 | 8 | 16 | | Laboratuar çalışması | 0 | 0 | 0 | | Arasınav için hazırlık | 3 | 3 | 9 | | Arasınav | 1 | 1 | 1 | | Uygulama | 0 | 0 | 0 | | Klinik Uygulama | 0 | 0 | 0 | | Ödev | 2 | 12 | 24 | | Proje | 0 | 0 | 0 | | Kısa sınav | 0 | 1 | 0 | | Dönem sonu sınavı için hazırlık | 3 | 4 | 12 | | Dönem sonu sınavı | 1 | 1 | 1 | | Diğer 1 | 0 | 0 | 0 | | Diğer 2 | 0 | 0 | 0 | | Total work load | | | 91 |
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