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| ISL5260 | Performance Measurement in Businesses | 3+0+0 | ECTS:7.5 | | Year / Semester | Fall Semester | | Level of Course | Second Cycle | | Status | Elective | | Department | DEPARTMENT of BUSINESS ADMINISTRATION | | Prerequisites and co-requisites | None | | Mode of Delivery | Face to face | | Contact Hours | 14 weeks - 3 hours of lectures per week | | Lecturer | Doç. Dr. Pelin ŞENTÜRK | | Co-Lecturer | None | | Language of instruction | Turkish | | Professional practise ( internship ) | None | | | | The aim of the course: | | The course aims to provide the students with a general knowledge on Performance in Business, Dimensions, Produce. |
| Programme Outcomes | CTPO | TOA | | Upon successful completion of the course, the students will be able to : | | | | PO - 1 : | List the performance indicators used in businesses. | 2,3,8,10 | 1,3, | | PO - 2 : | Explain similarities and differencies between performance indicators. | 2,3,8,10 | 1,3, | | PO - 3 : | Calculate the one performance indicator of an organization whose data obtained theoretically. | 2,3,8,10 | 1,3, | | PO - 4 : | Analyze the appropriateness of performance indicator to firm purposes. | 2,3,8,10 | 1,3, | | PO - 5 : | Reorganize the firm organization according to the results obtained from the indicator. | 2,3,8,10 | 1,3, | | CTPO : Contribution to programme outcomes, TOA :Type of assessment (1: written exam, 2: Oral exam, 3: Homework assignment, 4: Laboratory exercise/exam, 5: Seminar / presentation, 6: Term paper), PO : Learning Outcome | | |
| Performance in business, performance dimensions, produce, productivity, quality efficiency, effectiveness, quality of working, profitability and appropriate of budget, productivity concept and its importance, factors of affecting productivity, productivity improvement in companies, productivity measurement. |
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| Course Syllabus | | Week | Subject | Related Notes / Files | | Week 1 | Introduction, Performance in business | | | Week 2 | Performance dimensions,yield, efficiency, effectiveness | | | Week 3 | Quality, innovation | | | Week 4 | Profitability | | | Week 5 | Productivity | | | Week 6 | Quality of working, profitability and appropriate of budget | | | Week 7 | Review for all performance dimension | | | Week 8 | Factors of affecting productivity | | | Week 9 | Mid-term exam | | | Week 10 | Factors of affecting productivity | | | Week 11 | Productivity improvement in companies | | | Week 12 | Productivity improvement in companies | | | Week 13 | Productivity measurement with Sink Methods | | | Week 14 | Productivity measurement with Sumanth Methods | | | Week 15 | Productivity measurement with Sumanth Methods | | | Week 16 | End-of-term exam | | | |
| 1 | Prokopenko J. 1995, Verimlilik Yönetimi, MPM yayınları, No. 476, Ankara | | | |
| 1 | Sumanth, D. 1984, Productivity engineering and Management, McGrawHill, New York. | | | |
| Method of Assessment | | Type of assessment | Week No | Date | Duration (hours) | Weight (%) | | Mid-term exam | 9 | | 1 | 30 | | Homework/Assignment/Term-paper | 12 | | 1 | 20 | | End-of-term exam | 16 | | 1,5 | 50 | | |
| Student Work Load and its Distribution | | Type of work | Duration (hours pw) | No of weeks / Number of activity | Hours in total per term | | Yüz yüze eğitim | 3 | 14 | 42 | | Sınıf dışı çalışma | 3 | 14 | 42 | | Laboratuar çalışması | 0 | 0 | 0 | | Arasınav için hazırlık | 3 | 4 | 12 | | Arasınav | 1 | 1 | 1 | | Uygulama | 0 | 0 | 0 | | Klinik Uygulama | 0 | 0 | 0 | | Ödev | 3 | 2 | 6 | | Proje | 0 | 0 | 0 | | Kısa sınav | 1 | 1 | 1 | | Dönem sonu sınavı için hazırlık | 3 | 5 | 15 | | Dönem sonu sınavı | 1 | 1 | 1 | | Diğer 1 | 0 | 0 | 0 | | Diğer 2 | 0 | 0 | 0 | | Total work load | | | 120 |
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