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| TELS2004 | Quality Assurance and Standards | 2+0+0 | ECTS:2 | | Year / Semester | Spring Semester | | Level of Course | Short Cycle | | Status | Compulsory | | Department | DEPARTMENT of HANDCRAFTS | | Prerequisites and co-requisites | None | | Mode of Delivery | Face to face, Group study | | Contact Hours | 14 weeks - 2 hours of lectures per week | | Lecturer | Öğretim Görevlisi Ramazan İNAL | | Co-Lecturer | | | Language of instruction | Turkish | | Professional practise ( internship ) | None | | | | The aim of the course: | | quality assurance and standards in business related to the qualifications are aimed to teach |
| Learning Outcomes | CTPO | TOA | | Upon successful completion of the course, the students will be able to : | | | | LO - 1 : | can create a Quality Management System Infrastructure. | 9,10 | 1,3,5 | | LO - 2 : | Can Apply Quality Standards. | 1,16 | 1,3,5 | | LO - 3 : | Apply statistical quality control methods. | 9,10,11 | 1,3,5 | | CTPO : Contribution to programme outcomes, TOA :Type of assessment (1: written exam, 2: Oral exam, 3: Homework assignment, 4: Laboratory exercise/exam, 5: Seminar / presentation, 6: Term paper), LO : Learning Outcome | | |
| Quality Concept
Standard and Standardization
The importance of the standard manufacturing and service sector
Management quality and standards
Environmental standards
Quality management system models
Quality management system, strategic management models
Strategic management
Government participation
Process management system
Resource management system
Production quality control
Inspection and sampling
Inspection and sampling
Total Quality Control
Control Diagrams
Statistical Distributions |
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| Course Syllabus | | Week | Subject | Related Notes / Files | | Week 1 | Quality Concept | | | Week 2 | Standard and Standardization | | | Week 3 | The importance of the standard manufacturing and service sector.
Management quality and standards. | | | Week 4 | Management quality and standards
Environmental standards
| | | Week 5 | Environmental standards
Quality management system models | | | Week 6 | Quality management system, strategic management models | | | Week 7 | Strategic management
Government participation | | | Week 8 | Process management system
Resource management system | | | Week 9 | Midterm exam | | | Week 10 | Resource management system
EFQM Excellence Model | | | Week 11 | Production quality control
Inspection and sampling | | | Week 12 | Inspection and sampling
Total quality control | | | Week 13 | Total quality control | | | Week 14 | Control Diagrams | | | Week 15 | Statistical Distributions | | | Week 16 | Final Exam | | | |
| 1 | Demirci, E., Ders Notları, Yayınlanmamış | | | 2 | Gözlü, S. 1990; Endüstriyel Kalite Kontrol, İTÜ Kütüphanesi, Sayı:1416, İstanbul | | | |
| 1 | Mitra, A. 1998; Fundementalsof Quality Control and İmprovement, Second Edition, Prentice Hall, USA | | | 2 | Kobu, Bülent, 1987; Endüstriyel Kalite Kontrol, İÜ Yayınları, No: 2763, İstanbul | | | 3 | Kavrakoğlu, İ. 1998; Toplam Kalite Yönetimi, KalDer Yayınları No.10,İstanbul | | | |
| Method of Assessment | | Type of assessment | Week No | Date | Duration (hours) | Weight (%) | | Mid-term exam | 9 | 28/05/2024 | 1 | 50 | | End-of-term exam | 16 | 10/06/2024 | 1 | 50 | | |
| Student Work Load and its Distribution | | Type of work | Duration (hours pw) | No of weeks / Number of activity | Hours in total per term | | Yüz yüze eğitim | 2 | 14 | 28 | | Sınıf dışı çalışma | 1 | 14 | 14 | | Laboratuar çalışması | 0 | 0 | 0 | | Arasınav için hazırlık | 6 | 1 | 6 | | Arasınav | 1 | 1 | 1 | | Uygulama | 0 | 0 | 0 | | Klinik Uygulama | 0 | 0 | 0 | | Ödev | 0 | 0 | 0 | | Proje | 0 | 0 | 0 | | Kısa sınav | 0 | 0 | 0 | | Dönem sonu sınavı için hazırlık | 10 | 1 | 10 | | Dönem sonu sınavı | 1 | 1 | 1 | | Diğer 1 | 0 | 0 | 0 | | Diğer 2 | 0 | 0 | 0 | | Total work load | | | 60 |
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