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BCMH2016 | Quality Management Systems | 2+0+0 | ECTS:3 | Year / Semester | Spring Semester | Level of Course | Short Cycle | Status | Elective | Department | DEPARTMENT of OFFICE SERVICES and SECRETARIA | Prerequisites and co-requisites | None | Mode of Delivery | Face to face | Contact Hours | 14 weeks - 2 hours of lectures per week | Lecturer | -- | Co-Lecturer | LECTURER Nadide ÇAKIROĞLU, | Language of instruction | Turkish | Professional practise ( internship ) | None | | The aim of the course: | |
Learning Outcomes | CTPO | TOA | Upon successful completion of the course, the students will be able to : | | | LO - 4 : | the importance of production and service sector of the standad | | | LO - 6 : | quality management system models
strategic management | | | LO - 7 : | Environmental standards,quality management system models | | | CTPO : Contribution to programme outcomes, TOA :Type of assessment (1: written exam, 2: Oral exam, 3: Homework assignment, 4: Laboratory exercise/exam, 5: Seminar / presentation, 6: Term paper), LO : Learning Outcome | |
the importance of manufacturing and service sector of the standad
quality concept
standard and standardization
quality concept
the importance of production and service sector of the standad |
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Course Syllabus | Week | Subject | Related Notes / Files | Week 1 | quality concept | | Week 2 | standard and standardization
quality concept | | Week 3 | standard and standardization
| | Week 4 | the importance of production and service sector of the standad | | Week 5 | mamagement quality | | Week 6 | Mamagement quality and standards
environmental standards | | Week 7 | Environmental standards,quality management system models | | Week 8 | midterm exam | | Week 9 | quality management system models
strategic management | | Week 10 | strategic management | | Week 11 | to participate in mamagement | | Week 12 | process mamagement system | | Week 13 | resource mamagement system | | Week 14 | EFQM excellence model | | Week 15 | overall results and again | | Week 16 | final exam | | |
Method of Assessment | Type of assessment | Week No | Date | Duration (hours) | Weight (%) | Mid-term exam | 9 | 13/04/2017 | 1 | 50 | End-of-term exam | 16 | 08/06/2017 | 1 | 50 | |
Student Work Load and its Distribution | Type of work | Duration (hours pw) | No of weeks / Number of activity | Hours in total per term | Yüz yüze eğitim | 2 | 14 | 28 | Sınıf dışı çalışma | 1 | 14 | 14 | Laboratuar çalışması | 0 | 0 | 0 | Arasınav için hazırlık | 2 | 8 | 16 | Arasınav | 1 | 1 | 1 | Uygulama | 0 | 0 | 0 | Klinik Uygulama | 0 | 0 | 0 | Ödev | 0 | 0 | 0 | Proje | 0 | 0 | 0 | Kısa sınav | 0 | 0 | 0 | Dönem sonu sınavı için hazırlık | 2 | 14 | 28 | Dönem sonu sınavı | 1 | 1 | 1 | Diğer 1 | 0 | 0 | 0 | Diğer 2 | 0 | 0 | 0 | Total work load | | | 88 |
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